Privacy Policy
Last updated: January 15, 2024
At DesignForge Studio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
Information We Collect
Personal Data
We may collect personally identifiable information, such as your name, email address, phone number, and company information when you:
- Submit a contact form or inquiry
- Subscribe to our newsletter
- Register for an account
- Request our services or portfolio information
- Participate in surveys or feedback forms
Usage Data
We automatically collect certain information about your use of our website, including:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on pages
- Referring website and exit pages
- Click patterns and navigation behavior
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. These technologies help us provide personalized content and improve our services. For detailed information about our cookie usage, please refer to our Cookie Policy.
How We Use Your Information
We use the information we collect for various purposes, including:
Service Delivery
To provide, maintain, and improve our design services and customer support
Communication
To respond to your inquiries and send you relevant updates about our services
Marketing
To send promotional materials and newsletters (with your consent)
Legal Compliance
To comply with legal obligations and protect our rights and interests
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our website, conducting business, or serving users, provided they agree to keep this information confidential.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Important Notice
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
Your Rights and Choices
Access
Request access to your personal information
Correct
Update or correct inaccurate information
Delete
Request deletion of your data
Exercising Your Rights: To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.
Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these external sites or services. We encourage you to review the privacy policies of any third-party services you access.
Third-Party Integrations
We may use third-party services for various purposes, including:
- Analytics and website performance monitoring
- Email marketing and communication tools
- Payment processing for our services
- Social media integration
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.
Adequate Protection
We ensure adequate protection for international data transfers through appropriate legal mechanisms.
Compliance
All transfers comply with applicable data protection regulations and best practices.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Important: If we become aware that we have collected personal information from children without parental consent, we will take steps to remove that information from our servers promptly.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.
Customer information retention
Website analytics data
Legal compliance records
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Notification Methods
We may notify you of changes via email, prominent notice on our website, or other appropriate means. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Address
Tulip Drive, Davao City, Philippines
Phone
+63 917 846 4423
Business Hours
Mon-Fri: 9:00-18:00
Sat: 9:00-14:00
Data Protection Officer
For specific privacy-related inquiries or to exercise your rights, you can contact our Data Protection Officer directly.
Contact DPOThis Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.